The Test Line

At my workplace I have been ‘harrassed’ by phone calls from collections in my company looking to resolve the issue of payment for a ‘test’ telephone line. This has been ongoing for about 2 years but lately they have made it a point to call me every day and leave an automated message. I have been on the phone to several contacts through the numbers they leave to explain that the ‘test’ line they are billing us for is not a test line at all, but a desk phone at a place of business, which, ironically, happens to be the very same company that they are, so how on earth would it be logical to charge your own company for the utilization of a ‘test’ line that really doesn’t even exist???

Anyway, the culmination of all this occurred when I arrived at work this morning only to find that my desk phone (aka the ‘test’ line) had been DISCONNECTED!! Let’s just say that with the help of my boss and a couple other people this matter was rectified in a matter of hours…

In a situation such as this I often wonder if the person they deem as the 'responsible' one ends up in a little room getting written up for being such a dufus...